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Refund Policy

Refund Policy for The Suitcase League

Effective Date: August 31, 2025

At The Suitcase League, we design and curate unique travel experiences. Because we work with a wide range of airlines, hotels, and travel partners, refund policies may vary depending on the services booked. Please read the following carefully before confirming your reservation.

General Policy

  • All bookings made through The Suitcase League are subject to the individual refund and cancellation policies of the travel providers involved (e.g., airlines, hotels, tour operators).

  • Some bookings are non-refundable once purchased.

  • Other bookings may offer partial or full refunds if cancelled by specific dates outlined at the time of booking.

  • Refund eligibility and deadlines will always be communicated clearly to you before you finalize your booking.

Non-Refundable Bookings

  • Certain discounted airfares, hotel rates, tours, or promotional packages may be labeled non-refundable.

  • If you choose a non-refundable option, no refund will be provided for cancellations, regardless of circumstances (except where required by law).

Refundable Bookings

  • If your booking includes refundable options, you must cancel by the stated deadline in order to receive a refund.

  • Refunds will be issued according to the supplier’s policy and may be subject to processing fees.

  • After the refund deadline, the booking becomes non-refundable.

Trip Insurance

  • We strongly recommend purchasing travel insurance to protect your trip investment.

  • Insurance can cover unexpected events such as illness, flight delays, lost luggage, or emergency cancellations.

  • The Suitcase League will be happy to provide you with trip insurance quotes and options before booking so you can make an informed decision.

The Suitcase League Service Fees

  • Any planning, consulting, or booking service fees charged by The Suitcase League are non-refundable, even if your trip is cancelled or modified.

  • This ensures we can fairly compensate for the time, expertise, and resources spent on your travel planning.

Force Majeure and Provider Cancellations

  • If a travel provider cancels your booking (for example, due to weather events, strikes, or unforeseen global events), refund eligibility will follow that provider’s specific policies.

  • The Suitcase League will advocate on your behalf but cannot guarantee outcomes beyond what the provider offers.

How Refunds Are Processed

  • Refunds, when applicable, will be processed back to the original method of payment.

  • Processing times may vary depending on the provider and financial institution, but typically range from 7–21 business days.

Questions

We want you to book with confidence. If you are unsure whether part of your booking is refundable, or would like information on trip insurance, please contact us before confirming your trip:

The Suitcase League
Ashburn, VA  20148
Email: elizabeth@mildredlancing.com
Phone: 703-587-0982

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